Reference

How jago200 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, fund it via DANA, OVO or GoPay, and use our lobby — and what we do with that data.

Account data kept secureWallet details handled with careYour rights, clearly statedContact us to request changes
jago200 How jago200 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Live Chat

Use the live chat widget inside your account to raise a privacy query. Our support team can log a data request or escalate a concern on your behalf.

Email Support

Send a written privacy request to our support email. Include your registered account name so we can locate your data record and respond within a reasonable timeframe.

Account Settings

Some data preferences — like marketing opt-out — can be adjusted directly in your account settings without needing to contact us first.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data Security

Account data and wallet transaction records are stored using encryption. Access is restricted to authorised staff only, and sessions are monitored for unusual login patterns to protect your account.

Cookie Use

We use cookies to keep your session active and remember your lobby preferences. You can manage cookie settings in your browser; disabling them may affect how certain account features load.

Data Retention

We hold your account and transaction data for as long as your account is active and for the period required under applicable local regulations after closure. You may request a copy of your data at any time.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a summary of what we hold, or ask for deletion where local law permits. Contact support via live chat or email with your account details to start the process.

Common Questions About Your Privacy

We collect your name, email address and contact number at registration. We also record device and session data to secure your account and verify login activity from new devices.

We store only the transaction reference and wallet identifier needed to confirm your deposit or withdrawal. We never store your e-wallet PIN, password or full payment credentials.

Only authorised staff with a specific operational need can access your data. Payment processors receive the minimum information needed to process your DANA, OVO or GoPay transaction.

We retain data for the period required under applicable local regulations after account closure. The exact duration depends on local law and the nature of the data held.

Yes. Contact us via live chat or support email with your registered account name. We will locate your record and respond with the data summary or process the deletion where local law permits.

We share data only with payment processors — including those handling DANA, OVO and GoPay rails — strictly to complete transactions. We do not sell personal data to any third party.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.